by Benny Carreon | Dec 31, 2022 | Cloud Technologies, Contact Center, Customer Service, Healthcare, Telecommunications, Telemedicine
It’s no secret that the healthcare industry is undergoing a major shift, with more and more business being conducted through retail outlets. According to researchers at Forrester, the amount of healthcare business conducted through retail outlets is set to...
by Benny Carreon | Dec 30, 2022 | Cybersecurity, Healthcare
As a healthcare provider, it is essential to understand the importance of HIPAA (Health Insurance Portability and Accountability Act) compliance and the dangers of non-compliance. HIPAA is a set of regulations that were enacted to protect the privacy of patient...
by Benny Carreon | Dec 29, 2022 | SD-WAN
In today’s digital age, businesses rely on the internet for everything from communication and collaboration to sales and marketing. The internet has become a crucial tool for businesses of all sizes and industries, making it essential for it to be up and running...
by Benny Carreon | Dec 28, 2022 | Cloud Technologies, Digital Signage
Digital signage is a type of electronic display that can be found in a variety of locations, including malls, airports, hospitals, and more. It is used to communicate information, educate, advertise, and entertain. But how can businesses effectively use digital...
by Benny Carreon | Dec 27, 2022 | CRM, Workforce
When it comes to managing customer relationships, a Customer Relationship Management (CRM) system can be a game-changer. But should your company go the DIY route and design its own CRM, or should you consider existing “off-the-shelf” solutions? It’s...
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