by Benny Carreon | Dec 21, 2022 | Cloud Technologies, SD-WAN, Telecommunications
As businesses increasingly rely on the internet for their operations, the need for reliable, high-quality network connectivity has become more important than ever. One solution that has gained popularity in recent years is software-defined wide area networking...
by Benny Carreon | Dec 20, 2022 | Cloud Technologies, Contact Center, Telecommunications
Gone are the days when a call center was simply a place for customers to phone in and speak with a representative about their issues or inquiries. Today, call centers have evolved into something much more sophisticated: the contact center. A contact center is a...
by Benny Carreon | Dec 19, 2022 | Cloud Technologies, IoT
The Internet of Things, or IoT, refers to the interconnected network of physical devices, vehicles, buildings, and other objects that are embedded with sensors, software, and network connectivity, allowing them to collect and exchange data. Essentially, the IoT is...
by Benny Carreon | Dec 19, 2022 | Cloud Technologies, Telecommunications
You may have heard of VoIP, or Voice over Internet Protocol. It is a method of transmitting phone calls and other forms of communication over the internet rather than using traditional phone lines. It has become the go-to choice for businesses looking to modernize...
by Benny Carreon | Dec 19, 2022 | Expense Management, Telecommunications
Telecom Expense Management (TEM) is a critical aspect of any business, but it is especially important for companies with a large spend on telecom services. Without proper TEM, companies risk making costly mistakes, missing out on savings opportunities, and not meeting...
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