by Ana Marić | Jan 26, 2023 | Cybersecurity
Ransomeware is no joke Ransomware is a type of malicious software that encrypts a victim’s files, making them inaccessible until a sum of money is paid to the attacker. It’s a growing concern for companies of all sizes, as it can cause significant...
by Benny Carreon | Jan 25, 2023 | BPO, Contact Center, Customer Service
Thinking about outsourcing? It might be a good idea. As businesses continue to grow and evolve, they may encounter challenges related to their internal infrastructure and processes. One solution that can help alleviate these challenges and “plug the gaps”...
by Benny Carreon | Jan 24, 2023 | Cloud Technologies, Contact Center, Telecommunications
Contact Center for a small business? Yes! In today’s competitive retail market, it’s more important than ever for businesses to prioritize the customer experience. One way to do this is by investing in a contact center phone system. But contact centers are...
by Benny Carreon | Jan 23, 2023 | Cloud Technologies, GPS, Mobile Communications
As a business owner or manager, you know that the safety and efficiency of your company’s vehicles are crucial to your business’s success. One technology that can help you achieve both of these goals is the dash camera. Dash cameras are small cameras that...
by Benny Carreon | Jan 22, 2023 | Cloud Technologies, Customer Service, IoT, Retail Locations, Scaling Your Business, Telecommunications
As former franchise owners, my wife and I know firsthand the importance of having a strong technology foundation for your business. Unfortunately, not all franchisors prioritize this aspect of their franchisee’s operations. In my experience, my franchisor did a...
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