by Benny Carreon | Feb 22, 2023 | Artificial Intelligence, Contact Center, Customer Service
Empowering Your Customers: The Power of a Personal Touch in Customer Service Business owners who want to improve their customer satisfaction and strengthen their relationship with customers aren’t given a choice, they have to take a deep dive into understanding...
by Benny Carreon | Feb 21, 2023 | Cost Reduction, Technology Services Broker
A TSB can be one of the best advisors a company can have I get asked from time-to-time, what is it that I do exactly? I’m not the guy who is knocking around your back office and changing boards on your server or replacing your broken laptop. I’m also not...
by Benny Carreon | Feb 18, 2023 | Artificial Intelligence, Cloud Technologies, Customer Service
Technology will continue to advance and give companies unfair advantages. Where will you be? In my over 3 decades of experience, a truth that I have seen without fail is that companies that don’t keep up with technology risk being left behind by their...
by Benny Carreon | Feb 12, 2023 | Cloud Technologies, Healthcare, Scaling Your Business, Telecommunications, Telemedicine
Technology advancements in healthcare have revolutionized the way medical professionals provide patient care. From remote access to online prescriptions, the possibilities are endless. The healthcare industry is in a state of constant evolution, with new diseases and...
by Benny Carreon | Feb 8, 2023 | Cybersecurity
How do you imagine cyberattacks on a business? Zero trust is a relatively new concept in the world of cybersecurity, but it’s quickly gaining traction as businesses of all sizes and industries are looking for ways to protect their networks and data from cyber...
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