by Benny Carreon | Mar 27, 2023 | Cloud Technologies, Contact Center, Cost Reduction, Expense Management, Outsourcing, Telecommunications, Unified Communications (UCaaS)
Navigate Your Cloud Spend with Confidence – Know How to Get The Most Out of Your Services! If you’re running a business, chances are you’re relying on multiple cloud technologies in some capacity. From Dropbox, your VoIP phone system to Microsoft,...
by Ryan Thompson | Feb 20, 2023 | Cloud Technologies, Contact Center, Customer Service
From Call Centers to Customer Experience: The Evolution of Personalized and Empathetic Support In recent years, the call center industry has undergone a significant transformation, shifting from being perceived as a necessary evil to becoming a mechanism for...
by Ana Marić | Feb 19, 2023 | Cloud Technologies, Cybersecurity
Zero Trust should be your primary focus when implementing a secure network Information security is a critical aspect of modern business, and Zero Trust Networks (ZTN) has become one of the buzzwords in the industry. As a CIO, it can be challenging to understand how to...
by Benny Carreon | Feb 18, 2023 | Artificial Intelligence, Cloud Technologies, Customer Service
Technology will continue to advance and give companies unfair advantages. Where will you be? In my over 3 decades of experience, a truth that I have seen without fail is that companies that don’t keep up with technology risk being left behind by their...
by Ryan Thompson | Feb 17, 2023 | Cloud Technologies, Contact Center, Telecommunications, Unified Communications (UCaaS)
Your laptop as a phone? Absolutely. Gone are the days of being limited to clunky desktop phones for business communication. Today, advanced cloud-based Voice over Internet Protocol (VoIP) systems have changed the phone game and are now offering businesses the choice...
by Benny Carreon | Feb 12, 2023 | Cloud Technologies, Healthcare, Scaling Your Business, Telecommunications, Telemedicine
Technology advancements in healthcare have revolutionized the way medical professionals provide patient care. From remote access to online prescriptions, the possibilities are endless. The healthcare industry is in a state of constant evolution, with new diseases and...
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