by Benny Carreon | Jan 5, 2024 | Artificial Intelligence, Contact Center, Cost Reduction, Customer Service, Scaling Your Business, Telecommunications
Revolutionizing Call Centers: The Power of AI and the Contact Center In today’s rapidly evolving technological landscape, the role of artificial intelligence (AI) in contact centers is becoming increasingly prominent. AI has the potential to revolutionize call...
by Benny Carreon | Mar 27, 2023 | Cloud Technologies, Contact Center, Cost Reduction, Expense Management, Outsourcing, Telecommunications, Unified Communications (UCaaS)
Navigate Your Cloud Spend with Confidence – Know How to Get The Most Out of Your Services! If you’re running a business, chances are you’re relying on multiple cloud technologies in some capacity. From Dropbox, your VoIP phone system to Microsoft,...
by Ryan Thompson | Mar 13, 2023 | Cost Reduction, Outsourcing, Scaling Your Business
Seal the Deal: Outsourcing your Telecommunications Services to a Third-Party Provider can open up new opportunities for your business, while you focus on what matters most. Say goodbye to the hassle and hello to reliable, expert services. Are you tired of managing...
by Ana Marić | Feb 28, 2023 | Cost Reduction, Telecommunications
Telecom bills can be frustrating, but with the right negotiation tactics, you can reduce your expenses and save your sanity. As the telecommunications industry continues to change, it’s never been more important for businesses to negotiate better deals with...
by Benny Carreon | Feb 21, 2023 | Cost Reduction, Technology Services Broker
A TSB can be one of the best advisors a company can have I get asked from time-to-time, what is it that I do exactly? I’m not the guy who is knocking around your back office and changing boards on your server or replacing your broken laptop. I’m also not...
by Ana Marić | Feb 20, 2023 | Cost Reduction, Telecommunications
Saying goodbye to the reliable but outdated POTS lines, as companies make the switch to more advanced and cost-effective communication solutions. POTS lines, or Plain Old Telephone Service lines, have been the backbone of our communication systems for many years....
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