by Ryan Thompson | Feb 13, 2023 | Cybersecurity, Healthcare, Telemedicine
As a healthcare provider, you understand the significance of protecting your patients’ personal health information. Following HIPAA compliance laws are critical to preventing sensitive patient data from being lost or shared with unauthorized parties. Even with...
by Benny Carreon | Feb 12, 2023 | Cloud Technologies, Healthcare, Scaling Your Business, Telecommunications, Telemedicine
Technology advancements in healthcare have revolutionized the way medical professionals provide patient care. From remote access to online prescriptions, the possibilities are endless. The healthcare industry is in a state of constant evolution, with new diseases and...
by Ryan Thompson | Jan 19, 2023 | Customer Service, Healthcare, Telecommunications
I’m not surprising you when I say that today is a fast-paced world, it’s more important than ever for a doctor’s office to incorporate modern technology in order to improve efficiency, enhance the patient experience, and protect patient data. The...
by Benny Carreon | Dec 31, 2022 | Cloud Technologies, Contact Center, Customer Service, Healthcare, Telecommunications, Telemedicine
It’s no secret that the healthcare industry is undergoing a major shift, with more and more business being conducted through retail outlets. According to researchers at Forrester, the amount of healthcare business conducted through retail outlets is set to...
by Benny Carreon | Dec 30, 2022 | Cybersecurity, Healthcare
As a healthcare provider, it is essential to understand the importance of HIPAA (Health Insurance Portability and Accountability Act) compliance and the dangers of non-compliance. HIPAA is a set of regulations that were enacted to protect the privacy of patient...
by Benny Carreon | Dec 25, 2022 | Cloud Technologies, Healthcare, Telemedicine
As the Covid-19 pandemic swept across the globe, it became clear that the traditional method of visiting a doctor in person was not safe or practical. With social distancing measures in place and a high risk of transmission, many people were left with little choice...
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