by Benny Carreon | Jan 5, 2024 | Artificial Intelligence, Contact Center, Cost Reduction, Customer Service, Scaling Your Business, Telecommunications
Revolutionizing Call Centers: The Power of AI and the Contact Center In today’s rapidly evolving technological landscape, the role of artificial intelligence (AI) in contact centers is becoming increasingly prominent. AI has the potential to revolutionize call...
by Benny Carreon | Mar 27, 2023 | Cloud Technologies, Contact Center, Cost Reduction, Expense Management, Outsourcing, Telecommunications, Unified Communications (UCaaS)
Navigate Your Cloud Spend with Confidence – Know How to Get The Most Out of Your Services! If you’re running a business, chances are you’re relying on multiple cloud technologies in some capacity. From Dropbox, your VoIP phone system to Microsoft,...
by Benny Carreon | Mar 23, 2023 | Internet, Scaling Your Business, Telecommunications
As a company, having a reliable and fast internet connection is crucial for your operations. However, if you are located in an area where cable and phone companies can’t provide internet services or if your bill is going to be much higher than you were hoping...
by Benny Carreon | Mar 6, 2023 | Telecommunications, Unified Communications (UCaaS)
Revolutionize Your Business Communication with Microsoft Teams Direct Routing If you’re using Microsoft Teams for communication and collaboration, you may have heard of Direct Routing. Direct Routing is a feature that allows users to connect Microsoft Teams to...
by Ryan Thompson | Mar 3, 2023 | Telecommunications
Upgrade Your Old Phone System with POTS Replacement Services: Embrace Modern Communication and Let Go of Yesterdays Tech Introduction: The old Plain Old Telephone Service (POTS) standard was once the norm for communication systems, including fire alarms, fax machines,...
by Ana Marić | Feb 28, 2023 | Cost Reduction, Telecommunications
Telecom bills can be frustrating, but with the right negotiation tactics, you can reduce your expenses and save your sanity. As the telecommunications industry continues to change, it’s never been more important for businesses to negotiate better deals with...
Recent Comments