by Ana Marić | Feb 20, 2023 | Cost Reduction, Telecommunications
Saying goodbye to the reliable but outdated POTS lines, as companies make the switch to more advanced and cost-effective communication solutions. POTS lines, or Plain Old Telephone Service lines, have been the backbone of our communication systems for many years....
by Ana Marić | Feb 19, 2023 | Cloud Technologies, Cybersecurity
Zero Trust should be your primary focus when implementing a secure network Information security is a critical aspect of modern business, and Zero Trust Networks (ZTN) has become one of the buzzwords in the industry. As a CIO, it can be challenging to understand how to...
by Ana Marić | Feb 16, 2023 | Artificial Intelligence, Contact Center, Cost Reduction, Customer Service
Artificial Intelligence in the Contact today The customer service industry has changed dramatically in recent years, and one of the biggest drivers of this change has been the integration of artificial intelligence (AI) into contact centers. AI technology is helping...
by Ana Marić | Feb 14, 2023 | CPaaS, SMS, Telecommunications
Does your company send text message? Make sure you’re registered so you don’t get blocked! As a business owner, you know that staying ahead of the competition is key to success. One way to do this is by implementing SMS Campaign Registration for your...
by Ana Marić | Feb 11, 2023 | Telecommunications, Unified Communications (UCaaS)
Your UCaaS phone system can integrate with other platforms and supercharge your business When it comes to business communication, a UCaaS (Unified Communications as a Service) telephone system is a fantastic option for many companies. These cloud-based telephone...
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