by Ana Marić | Feb 10, 2023 | Artificial Intelligence, Contact Center, Customer Service
AI can help in your contact center As the world becomes increasingly digital, businesses are looking for ways to keep up with the head-spinning changes to be able to meet the ever-evolving needs of their customers. One solution that has been gaining a lot of attention...
by Ana Marić | Feb 6, 2023 | RPA
So you may have heard that automation and Robotic Process Automation (RPA) are a couple of buzzwords in the business world today. They are transforming the way businesses operate and are helping companies to increase efficiency, reduce costs, and improve their bottom...
by Ana Marić | Jan 26, 2023 | Cybersecurity
Ransomeware is no joke Ransomware is a type of malicious software that encrypts a victim’s files, making them inaccessible until a sum of money is paid to the attacker. It’s a growing concern for companies of all sizes, as it can cause significant...
by Ana Marić | Jan 21, 2023 | Cloud Technologies, IoT
Do you use the Internet of Things in your business? Your competition does. As a business leader, you know that staying on top of the latest trends and technologies is crucial to staying competitive in today’s marketplace. One area that is particularly promising...
by Ana Marić | Jan 17, 2023 | Cloud Technologies, IoT
As the Internet of Things (IoT) becomes increasingly prevalent, small businesses are starting to realize the potential benefits of connected devices. From improved efficiency and cost savings to new revenue streams and enhanced customer experiences, the IoT can be a...
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