by Ryan Thompson | Feb 17, 2023 | Cloud Technologies, Contact Center, Telecommunications, Unified Communications (UCaaS)
Your laptop as a phone? Absolutely. Gone are the days of being limited to clunky desktop phones for business communication. Today, advanced cloud-based Voice over Internet Protocol (VoIP) systems have changed the phone game and are now offering businesses the choice...
by Benny Carreon | Dec 22, 2022 | Telecommunications
When it comes to managing customer interactions, both small and large businesses have a variety of options to choose from. Two popular options are a business telephone system and a contact center telephone system. But what’s the difference? A business telephone...
by Benny Carreon | Jan 7, 2022 | Cloud Technologies, Customer Service, Mobile Communications, Scaling Your Business, Telecommunications
Are you still relying on a traditional phone number for a good chunk of your business? Do you still use a phone system that was new back in the time of the dinosaurs? Okay, this may be an exaggeration, but if you’re using a traditional PBX or key system, you may...
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