by Benny Carreon | Mar 20, 2023 | Scaling Your Business, Technology Services Broker, Workforce
Not too long ago, I was having lunch with a friend and we started talking about his pride in being a Luddite and how technology was really not useful in his business (I won’t go into what kind of business to protect the innocent here). I’ve heard this from...
by Ryan Thompson | Mar 3, 2023 | Telecommunications
Upgrade Your Old Phone System with POTS Replacement Services: Embrace Modern Communication and Let Go of Yesterdays Tech Introduction: The old Plain Old Telephone Service (POTS) standard was once the norm for communication systems, including fire alarms, fax machines,...
by Ana Marić | Feb 24, 2023 | BPO, Contact Center, Customer Service
Unleash the Power of BPO for Contact Centers: Find the Perfect Fit for Your Business with Onshore, Nearshore, and Offshore Options 💻📞💬 At the heart of modern customer-centric businesses are contact centers, it is the essential link between...
by Benny Carreon | Jan 24, 2023 | Cloud Technologies, Contact Center, Telecommunications
Contact Center for a small business? Yes! In today’s competitive retail market, it’s more important than ever for businesses to prioritize the customer experience. One way to do this is by investing in a contact center phone system. But contact centers are...
by Benny Carreon | Jan 7, 2022 | Cloud Technologies, Customer Service, Mobile Communications, Scaling Your Business, Telecommunications
Are you still relying on a traditional phone number for a good chunk of your business? Do you still use a phone system that was new back in the time of the dinosaurs? Okay, this may be an exaggeration, but if you’re using a traditional PBX or key system, you may...
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