by Benny Carreon | Mar 7, 2023 | Scaling Your Business
Is my business dying? Warning signs you need to watch out for Now I know that this article will sound a bit self-serving and I’m probably going to be getting a whole bunch of grief for this article, but given my take as a seasoned IT consultant with a few...
by Ryan Thompson | Feb 7, 2023 | BPO, Contact Center, CRM, Customer Service
How can AI help your customer experience? Chatbots and conversational AI are a couple of the latest buzzwords in the customer service industry. These technologies are helping businesses to provide faster, more efficient, and personalized customer service....
by Benny Carreon | Jan 28, 2023 | CPaaS, Telecommunications
When it comes to improving communication and collaboration in the business world, Communication Platform as a Service (CPaaS) is a game-changer. Recently, one company implemented a CPaaS solution and has seen significant benefits as a result. A small consulting firm...
by Benny Carreon | Jan 10, 2023 | Cloud Technologies, CPaaS, Mobile Communications, Telecommunications
If you’re a business owner or developer looking to enhance your communication capabilities, you may have heard about CPaaS (Communication Platform as a Service). But what exactly is it and how can it help your business? In a nutshell, CPaaS is a cloud-based...
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