by Benny Carreon | Mar 20, 2023 | Scaling Your Business, Technology Services Broker, Workforce
Not too long ago, I was having lunch with a friend and we started talking about his pride in being a Luddite and how technology was really not useful in his business (I won’t go into what kind of business to protect the innocent here). I’ve heard this from...
by Ryan Thompson | Mar 16, 2023 | CRM
Streamline your customer interactions and boost your sales with a CRM system – talk to your customers like never before. Today’s competitive business landscape is more fierce than ever, it’s more important than it has ever been to have a solid...
by Benny Carreon | Mar 7, 2023 | Scaling Your Business
Is my business dying? Warning signs you need to watch out for Now I know that this article will sound a bit self-serving and I’m probably going to be getting a whole bunch of grief for this article, but given my take as a seasoned IT consultant with a few...
by Ana Marić | Feb 24, 2023 | BPO, Contact Center, Customer Service
Unleash the Power of BPO for Contact Centers: Find the Perfect Fit for Your Business with Onshore, Nearshore, and Offshore Options 💻📞💬 At the heart of modern customer-centric businesses are contact centers, it is the essential link between...
by Ana Marić | Feb 10, 2023 | Artificial Intelligence, Contact Center, Customer Service
AI can help in your contact center As the world becomes increasingly digital, businesses are looking for ways to keep up with the head-spinning changes to be able to meet the ever-evolving needs of their customers. One solution that has been gaining a lot of attention...
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