by Benny Carreon | Dec 31, 2022 | Cloud Technologies, Contact Center, Customer Service, Healthcare, Telecommunications, Telemedicine
It’s no secret that the healthcare industry is undergoing a major shift, with more and more business being conducted through retail outlets. According to researchers at Forrester, the amount of healthcare business conducted through retail outlets is set to...
by Benny Carreon | Dec 25, 2022 | Cloud Technologies, Healthcare, Telemedicine
As the Covid-19 pandemic swept across the globe, it became clear that the traditional method of visiting a doctor in person was not safe or practical. With social distancing measures in place and a high risk of transmission, many people were left with little choice...
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