by Benny Carreon | Mar 6, 2023 | Telecommunications, Unified Communications (UCaaS)
Revolutionize Your Business Communication with Microsoft Teams Direct Routing If you’re using Microsoft Teams for communication and collaboration, you may have heard of Direct Routing. Direct Routing is a feature that allows users to connect Microsoft Teams to...
by Ana Marić | Feb 20, 2023 | Cost Reduction, Telecommunications
Saying goodbye to the reliable but outdated POTS lines, as companies make the switch to more advanced and cost-effective communication solutions. POTS lines, or Plain Old Telephone Service lines, have been the backbone of our communication systems for many years....
by Ryan Thompson | Feb 9, 2023 | Cloud Technologies, Contact Center, Customer Service, Unified Communications (UCaaS)
What type of phone system is right for your business? When it comes to business communications, there are a lot of options out there. But when it comes to choosing between a Unified Communications (UCaaS) system and a Contact Center Telephone system (CCaaS), it can be...
by Benny Carreon | Dec 23, 2022 | Cloud Technologies, Telecommunications
Gone are the days when businesses were limited to using traditional desktop phones for their phone system. Today, cloud-based phone systems are changing the way businesses communicate and collaborate, by allowing them to use their mobile phones and computers as their...
by Benny Carreon | Dec 19, 2022 | Cloud Technologies, Telecommunications
You may have heard of VoIP, or Voice over Internet Protocol. It is a method of transmitting phone calls and other forms of communication over the internet rather than using traditional phone lines. It has become the go-to choice for businesses looking to modernize...
Recent Comments